Publisher review:ExoPHPDesk - Allows companies to interact with their customers with easy to use interface, consists of Administrators, Staff and Members Area. HELPDESK FEATURES:
- Easy customization, by editing the templates to suit your site
- Easy Installation through Automated steps
- Administrator, Staff, Member Area
- Fast And Easy Live Chat
- Specify the viewable Tickets / Page
- Fetch mail through an IMAP/POP3 Server and convert to tickets ( On Administrators or Staff Login)
- Knowledge Base
- Live Server Status
- Unlimited Trouble Shooters
- Mail Piping ( For Linux Users )
HelpDesk Admin Area
- View/Add/Edit/Delete/Email Members
- View/Add/Edit/Delete/Email Staff
- View/Add/Edit/Delete/Email Administrators
- Change Configurations
- Edit Own Profile
- Add/Edit/Delete Groups (a.k.a. Departments)
- View tickets statistics
- Send/View Private Messages
- Open Close Registrations
- Open/Close/Edit Tickets
- Edit/Add/Delete Responses
- Live Chat Responder
- Add/Edit/Delete F.A.Q.
- Add/Edit/Delete Staff Notes
- Add/Edit/Delete Servers
- Search Tickets
- Add/Edit/Delete TroubleShooters
- Add/Edit/Delete KB Groups
- Add/Edit/Use Saved Responses
HelpDesk Staff Area
- Edit/Open/Close Tickets
- Create New Tickets
- Add/Edit Responses
- Take Ownership of Tickets
- Send/View Private Messages
- Live Chat Responder
- Edit Own Profile
- Add/Edit F.A.Q.
- Delete Own F.A.Q.
- Add/Edit/Delete Own Notes
- Search Ticket
- View Server Status
- Use Troubleshooters
- Add/Edit Saved Responses
- Use Saved Responses ( Where Allowed )
HelpDesk Member Area
- Edit/Open/Close Own Tickets
- Create New Tickets
- Add/Edit Responses
- Send/View Private Messages
- Live Chat with Staff/Admin
- Edit Own Profile
- Search Tickets
- View Server Status (If Allowed)
- Use Troubleshooter
- Rate Staff and F.A.Q.( 0 - 5 )
ExoPHPDesk 1.2.1 is a PHP script for Help Desk scripts design by Exocrew.
It runs on following operating system: Windows / Linux / BSD / Solaris.
Operating system:Windows / Linux / BSD / Solaris
ExoPHPDesk 1.2.1 script details 
